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Privacy

Superbase Software Limited is committed to protecting your privacy. We give you as much control as possible over the information that we store about you. This privacy policy document describes the type of information we are storing and how it will be used.

Web Information and Techniques

Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.

Essential data — We currently collect information as a basis for notifications to our customers and in the future in order to validate access to reserved services, such as a listing of contact information on our web site in one of several categories, uploading files to the download library, and participation in our alpha and beta test groups.

No information that is provided by the user will be publicly disclosed by Superbase Software Limited unless specifically requested by the user to do so. If the user requests submission in a published list, such as Consultants or Business Solutions, then this would constitute such a request.

Cookies

In General

This site uses WordPress, which uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

This Site’s Cookies

We use Matomo to analyse where our users go on our website and how many visitors we get a month, although this does not use cookies if you do not wish to be tracked you can opt-out here:

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Type of Information

Superbase Software Limited collects only the information that you provide to us, typically your address, contact details, and information about how you use our products. This is to enable us to provide you with a more personalized and comprehensive overall customer service experience. It may also determine whether you have access to specific download areas from the online file library.

Access

As stated earlier, the information stored about the user is available to them for modification via their user ID and password.

Security

Superbase Software Limited has used all reasonable methods to protect the data collected about its customers. This includes but is not limited to using encryption techniques and other methodologies.

Enforcement

In the event that Superbase Software Limited becomes aware that the site has been compromised or that non-public information has been disclosed to unrelated third parties as a result of external activity, which may be the result of but not limited to external security attacks, Superbase Software Limited shall take whatever action that it deems appropriate possibly including an internal investigation and even if warranted notification of the law enforcement authorities.

Changes to the Privacy Policy

Any updates, deletions or changes to this privacy policy will be made public at this location.