Web Information and Techniques
Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
Essential data — We currently collect information as a basis for notifications to our customers and in the future in order to validate access to reserved services, such as a listing of contact information on our web site in one of several categories, uploading files to the download library, and participation in our alpha and beta test groups.
No information that is provided by the user will be publicly disclosed by Superbase Software Limited unless specifically requested by the user to do so. If the user requests submission in a published list, such as Consultants or Business Solutions, then this would constitute such a request.
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Type of Information
Superbase Software Limited collects only the information that you provide to us, typically your address, contact details, and information about how you use our products. This is to enable us to provide you with a more personalized and comprehensive overall customer service experience. It may also determine whether you have access to specific download areas from the online file library.
As stated earlier, the information stored about the user is available to them for modification via their user ID and password.
Superbase Software Limited has used all reasonable methods to protect the data collected about its customers. This includes but is not limited to using encryption techniques and other methodologies.
In the event that Superbase Software Limited becomes aware that the site has been compromised or that non-public information has been disclosed to unrelated third parties as a result of external activity, which may be the result of but not limited to external security attacks, Superbase Software Limited shall take whatever action that it deems appropriate possibly including an internal investigation and even if warranted notification of the law enforcement authorities.